Custom Services for Call Centres
IN BRIEF
- Complex and large scale installations
- Custom CTI Solutions for Call Centres
- Restricted Desktop Service for Agents
- Cost effective ATAs in place of channel banks
- Domestic Dialers with PRI/E1 interface
- Reversible Domestic Dialer cum VoIP Gateway
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"Solutions for complex processes"
Beyond our outbound, inbound and dialer services, Trikon provides custom solutions for complex or large scale installations, to enable you to handle the most exacting processes and for non-voice BPOs.
Custom CTI Solutions
- Leverage our Asterisk® skills for complex CTI solutions
- Choice of hourly billing or fixed price contracts
- Available for International or Domestic Centers
- Estimates available based on RFP, click on call me for more
Restricted Desktop Services
- Use Linux on your agent desktop to reduce their cost
- Decrease downtime, unauthorised downloading and eliminate viruses
- Available on existing agent machines or hardware provided by us
- Computer and 15/17 LCD monitor provided on rent
- Minimum contract is 20 desktops, click on call me for an estimate
Analog Telephone Adaptors (ATA)
- We provide cost effective ATAs in place of channel banks
- ATAs can be placed close to agent to reduce line hum
- ATAs provided on rent or with Dialer contract
Custom Dialer Installations
- Large scale (300 - 950) installations
- Domestic Dialers with PRI/E1 interface
- Reversible Domestic Dialer cum VoIP Gateway
- Click on call me to know more
Custom design services
- Remote installations.
- Customizations for your Dialer and Contact centre.
- Security lock down customized for your network.
- Hipaa compliance and encryption.
- Integration with existing software (e.g. CRM).
- Integration with hardware (e.g. SIP phones, PSTN gateways).
- Integration with other VoIP services (e.g. SIP trunks).
- Other CRM integration
- Simple requirements are free, the rest will be charged for as per RFP.
- Contact us via email at services
ownmail.com with your requirements.
- We provide cost effective ATAs in place of channel banks
- ATAs can be placed close to agent to reduce line hum
- ATAs provided on rent or with Dialer contract
Custom Dialer Installations
- Large scale (300 - 950) installations
- Domestic Dialers with PRI/E1 interface
- Reversible Domestic Dialer cum VoIP Gateway
- Click on call me to know more
Custom design services
- Remote installations.
- Customizations for your Dialer and Contact centre.
- Security lock down customized for your network.
- Hipaa compliance and encryption.
- Integration with existing software (e.g. CRM).
- Integration with hardware (e.g. SIP phones, PSTN gateways).
- Integration with other VoIP services (e.g. SIP trunks).
- Other CRM integration
- Simple requirements are free, the rest will be charged for as per RFP.
- Contact us via email at servicesownmail.com with your requirements.